Bob Caswell - Latest Comments in Amazon 30-day Price Guarantee: Check Your Holiday Shopping

Re: Amazon 30-day Price Guarantee: Check Your Holiday Shopping

Kevin — Thu, 27 Dec 2007 12:30:04 -0000

It was a snap. Took a couple seconds to find the link (I'd used the customer service stuff before so I knew how to get there), and another couple seconds to type a sentence about the price drop. Hit send, and boom.

Payment was processed this morning, btw.

Re: Amazon 30-day Price Guarantee: Check Your Holiday Shopping

bobcaswell — Wed, 26 Dec 2007 16:42:49 -0000

Interesting, Kevin. Out of curiosity, how long did it take you to find and fill out the web form? It's likely a faster process than my old school phone call way of handling things. But I didn't get any bonus copy/paste action in my follow up emails. :-)

Re: Amazon 30-day Price Guarantee: Check Your Holiday Shopping

Kevin — Wed, 26 Dec 2007 16:34:15 -0000

Thanks for the reminder! Scored a $10 credit (on the Rocky DVD Boxed Set) this morning using the web form on the site.

Got a prompt email response saying I get my money back, but see if you can decipher this part, which came after a couple paragraphs about my $10 credit being awarded:

"Further, I've verified that the $ price you are referring to is actually offered by another seller, . Because Amazon.com does not have a price matching policy, we cannot match the price offered by another seller on our website."

Looks like an orphan of some sloppy copy/paste action, along with an empty form field. :)

Re: Amazon 30-day Price Guarantee: Check Your Holiday Shopping

tom4cam — Wed, 26 Dec 2007 11:10:10 -0000

Audio Technica noise canceling headphones on Amazon. I was bummed to see they had gone up $10 to $125, but I bought them anyway. Here's hoping they drop again. Thanks for including contact info as well.